Refund policy

Our products may be returned for a full refund within 30 days of original purchase, provided the product is unopened and in "like-new" condition.   Any shipping on returns will be paid by the buyer unless a mistake by All About Sewing has occurred (we shipped the wrong product, confirmed machine compatibility etc.), then AAS will pay the freight.   The returned goods must include a copy of the original receipt, your email address, shipping address, and phone number. If you send back an item for a return without contacting the store first you will be solely responsible for shipping, even if it is store error. 

Items that are not eligible for return are:

  • Cut material 
  • Patterns
  • Books
  • Sewing Machine Feet
  • Electronic Parts
  • Special Orders

Items that are eligible for return by approval only:

  • Sewing Machines(opened, 35% restocking fee)
  • Machine Parts(unused in it’s original packaging)
Domestic Machines:  Within 30 days of original purchase date in original packaging and an RMA #. Opened machines will be subject to a 35% restocking fee. Please contact All About Sewing to coordinate an RMA#

Industrial Machines:  All Industrial machines (Juki, Ricoma, Rugged, Kobe) are Final Sale. Exchange/Upgrade will be subject to approval. Please contact All About Sewing to coordinate.

Pricing Disclaimer
Due to the Development of our New Website, some pricing may be inaccurate. All About Sewing reserves the right to make pricing adjustments subject to errors in advertising and changes in supplier pricing.